Journal therapy pioneer hosts a successful conference with event support

Kathleen Adams, Journal Conference 2016 and Journalverse

Challenge:

A 30-year milestone of journal therapy work called for a large conference and celebration. And a large conference called for a lot of logistics. With only two part-time employees, the client needed a virtual assistant for event support.

 

Solution:

The client’s focus stayed on the programming that would drive attendance, so she recruited Imagine VAS to handle the conference logistics. We determined nearest airports and arranged shuttles to provide guests with easy access to the event. Our virtual assistant acted as the main point of contact for the conference venue for lodging and accommodations. Additionally, we offered email and phone support prior the event and acted as the event concierge onsite throughout the conference.

 

Result:

Our virtual assistant bridged the gap between the venue and the client and provided a relief valve for the high volume of attendee communications leading up to Journal Conference 2016. The client was able to be the gracious hostess of this celebratory conference and entrusted Imagine Virtual Assistant Service to take the role of the friendly attendee guest services and event concierge.

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